Certainly! Below is a Neftaly Client Agreement Template designed for formal use with educational institutions or organizations partnering with Neftaly Travel and Tourism Office. It outlines the terms of service, pricing structure, and mutual expectations.
Neftaly Client Agreement Template
This Agreement is entered into on [Insert Date]
Between:
Neftaly Travel and Tourism Office
(“Neftaly”), operating under Neftaly Development Royalty (SCDR)
???? Address: [Neftaly Office Address]
???? Email: [Neftaly Contact Email]
???? Phone: [Neftaly Office Phone Number]
And
Client Educational Institution / Organization:
(“The Client”)
???? Address: _______________________________________
???? Email: _________________________________________
???? Phone: _________________________________________
1. Purpose of Agreement
This agreement outlines the responsibilities, services, and terms between Neftaly and the Client regarding the planning and execution of an educational or student group travel program.
2. Scope of Services
Neftaly agrees to provide the following services:
- Initial consultation and trip planning
- Booking of transportation and accommodation
- Coordination of educational activities and cultural tours
- Travel insurance arrangements
- Budget development and management
- On-call support throughout the trip
- Documentation and itinerary preparation
- Post-trip feedback collection
3. Trip Overview
- Destination(s): ___________________________________
- Dates of Travel: From _______________ to _______________
- Estimated Number of Participants: Students: _____ | Staff: _____
- Educational Objectives: ______________________________
4. Payment & Pricing Terms
A. Estimated Total Cost: $_________________
B. Payment Schedule:
| Payment Phase | Amount/Percentage | Due Date |
|---|---|---|
| Initial Deposit | 25% of total cost | Upon signing |
| Second Installment | 50% | [Date] |
| Final Balance | 25% | [Date] (e.g., 30 days before departure) |
C. Inclusions:
- Round-trip transport (air, bus, etc.)
- Hotel accommodation
- Three meals per day (or as specified)
- Entry fees and guided tours
- Travel insurance for all participants
- Neftaly coordination and admin fees
D. Exclusions:
- Personal spending money
- Optional activities not listed
- Passport or visa processing (unless otherwise arranged)
5. Cancellations & Refunds
- Cancellations must be made in writing.
- Refunds are subject to provider policies and may incur penalties.
- Non-refundable deposits will be clearly marked and communicated in advance.
- Force majeure clause applies (e.g., natural disasters, pandemics).
6. Client Responsibilities
- Provide accurate participant information and required documentation
- Ensure compliance with Neftaly safety guidelines
- Distribute necessary documents (itineraries, contact lists, etc.)
- Maintain discipline and supervise students during the trip
7. Neftaly Responsibilities
- Provide timely and professional service
- Confirm all bookings and travel arrangements
- Ensure safety protocols and insurance coverage
- Offer 24/7 on-trip emergency support
8. Liability and Insurance
Neftaly shall not be liable for loss, injury, or delays caused by third-party providers. All participants will be covered under a group travel insurance plan. A certificate will be provided.
9. Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through mediation before pursuing legal action.
10. Agreement Validity
This agreement is valid upon signature by both parties and shall remain in effect until the conclusion of the trip and the final post-trip reporting.
Signatures
For Neftaly Travel and Tourism Office:
Name: _________________________________
Title: _________________________________
Signature: _____________________________
Date: _________________________________
For the Client Institution:
Name: _________________________________
Title: _________________________________
Signature: _____________________________
Date: _________________________________